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GameStop just suspended its PowerPass program

15 November 2017

PowerPass was an intriguing idea when it was first announced but GameStop's decision to put the program on pause may suggest the service hasn't been met with quite as much interest as they would have liked.

GameStop announced a used game subscription service in late October that sounded nearly too good to be true.

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"We are working through some of the program limitations we have identified to ensure the PowerPass subscription service delivers an exceptional experience for our customers", a spokesperson said in an email. At the end of your 6-months, you were to be able to keep the last used game you took out. "W$3 e will allow [guests] to bring the pass, and video game they have checked-out, back to receive a full refund".

The service, which was initially going to offer subscribers six months of unlimited used game rentals for $60, has been "temporarily paused" according to a report from Kotaku. After six months, you could keep one of the games. Employee speculation centers around GameStop's antiquated point-of-sale system, and specifically that it isn't equipped to handle the mechanics of a game rental service. It appears the delay may be a long one, though, as the employee sources claim they were told to get rid of the holiday guide and weekly ad that has the program listed. The company will also allow those who had purchased a spot in the program the ability to pick out any Pre-Owned game for free by way of apology for the inconvenience the sudden halt of PowerPass might have caused.

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What about anyone who already signed up for PowerPass during the soft-launch? Now it's just a question of whether GameStop will upgrade its system, alter PowerPass to work with it, or just scrap the game-lending service entirely.

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GameStop just suspended its PowerPass program