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BuzzFeed Launches Investigation Into Massage Envy

29 November 2017

Massage Envy, the nation's largest massage franchise, says it is planning to "strengthen" its policies after more than 180 women have come forward with accusations of sexual assault against the company's massage therapists and managers.

"It was only when I turned over on to my stomach and I felt his erect penis against my hand, rubbed up across my arm, rubbed up across my head, rubbed up across my other arm", she said.

"I was really in a state of shock, disbelief, fear", said Susan Ingram. The woman reported him and he was sacked.

In Minnesota, KARE 11 found at least one incident where a victim said she was sexually assaulted at a Massage Envy in Edina in September of 2017.

In order to prevent sexual assault allegations, Massage Envy also requires franchises to buy insurance that protects them and the national company against at least three claims by clients per year.

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Wilson stated that he stopped working for Massage Envy on August 29th, 2009. Still, it said even one incident is too many. Another pregnant woman reported opening her eyes to see her therapist sucking on her nipple.

The latest entity to be accused is Massage Envy, a large spa franchise with almost 1,200 locations across the country. "It's why we are constantly listening, learning and looking at how we can do more".

"None of them took it seriously", Kendall said.

Eventually, Ingram did call the police.

Last month, a Richmond, Virginia woman, who herself was assaulted, started a change.org petition calling on the company to support individuals sexually assaulted at their stores.

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Over the past 15 years, Massage Envy has given over 125 million massages, gaining a reputation as one of the most well-known massage parlors around.

"Massage Envy told BuzzFeed News that it would not be "appropriate to respond point-by-point" to questions "because of pending litigation" and the confidential documents involved". Adam Horowitz, a lawyer who has filed several lawsuits against Massage Envy, stressed that the massage business had its own built-in risks.

KGW reported Monday that Rosario and two other Massage Envy therapists at Springfield and Portland locations have had their licenses revoked by the Oregon Board of Massage Therapists since 2012 due to sex abuse allegations.

The Buzzfeed "article references 180 reported incidents", the company said in a statement to The Washington Post.

But according to BuzzFeed most sexual misconduct allegations have been ignored, while the employees in question have been able to keep their jobs.

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BuzzFeed Launches Investigation Into Massage Envy